Most manufacturers carry at least a 30 day warranty from the day of purchase. Warranty claims must be made directly with the brand company itself. Brand warranty information can be found on their own individual websites. VERT Scooter Shop will try to assist you if your warranty needs have not been honored in a timely manner. Please keep in mind that after the 30 day period its the manufacturer's discretion to honor their warranty or not and VERT Scooter Shop has no control over that and we cannot exchange parts under warranty replacement.
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
All notices from VERT Scooters to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to VERT Scooter Shop shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:
3450 E Spring Street, Suite 114
Long Beach CA 90806
Delivery shall be deemed to have been made by You to VERT Scooter Shop five (5) days after the date sent.
All content appearing on this Web site is the property of:
VERT Scooter Shop
3450 E Spring street, Suite 114
Long Beach CA 90806
Copyright © 2012 VERT Scooter Shop. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012 VERT Scooter Shop. All rights reserved.
All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by VERT Scooter Shop. Nothing contained herein shall be construed as conferring by implication, estoppels, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of VERT Scooter Shop or any third party, except as expressly granted herein.
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. VERT Scooter Shop and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if VERT Scooter Shop believes that customer conduct violates applicable law or is harmful to the interests of VERT Scooter Shop and its affiliates.
All orders placed on this website will be handled in the order they are received. Products that can be added to the shopping cart are in stock and will leave our warehouse within 4 business days. Delivery may take longer during holiday season or adverse weather conditions. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to or picked up by the shipping carrier.
Sales Tax VERT Scooter Shop charges sales tax for merchandise ordered on this Web site if the location to which the order is being shipped is in California.
Our business hours are 3 pm to 7pm Tuesday through Friday and 11am through 5pm on Saturday Pacific time.
VERT Scooter Shop is a family owned and operated. VERT strives to supply our customers with the best quality parts and work within every budget. VERT is geared up to grow with the sport and to ensure our inventory includes the most in demand parts in the industry. Our goal is to grow our business through great customer service, large inventory and fair pricing. Please keep visiting our site. We carry the latest and highest quality parts and accessories from most major brands.
VERT Scooter Shop or its affiliates will not sell, distribute, barter, transfer, or share any customer information collected via our online store with any third party, ever, at any time without your permission.
We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include VERT Scooter Shop and its affiliates. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
To modify your e-mail subscriptions, please let us know by modifying your preferences in the "My Account" section. Please note that due to email production schedules you may receive any emails already in production.
To delete all of your online account information from our database, sign into the "My Account" section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
On orders of $150.00 or more in the Continental United States only. Some items do not qualify for free shipping.
We proudly ship with United States Postal Service, FEDEX and UPS and currently serve US, Mexico, Canada, Australia, and the UK. We intend to ship to the rest of the world by the end of 2012!
VERT Scooter Shop only offers exchanges and or store credit on unopened/unused and uninstalled products within 15 days of purchase with a receipt. Custom cut bars, custom scooter builds and previously installed parts are non returnable or exchangeable. Shipping and handling fees are non-refundable, except in the case of an error on the part of VERT Scooter Shop. If an item has a manufacturer's defect, please contact the manufacturer of the item directly. Brand warranty information can be found on their own individual websites. In the case that the manufacturer cannot or will not honor any warranties, please contact us at firstname.lastname@example.org and we'll review your order for further assistance.
In order to return a product to VERT Scooter Shop just follow these steps:
VERT Scooters Shop Returns Dept.
3450 E. Spring Street Suite 114
Long Beach, CA 90806
*Absolutely no refunds or exchanges on handlebars that are cut to order. Any set of handlebars we cut are final sale.
Once a shipment leaves our warehouse, we are no longer liable for it. If the tracking number provided to you doesn't work or shows an error, please contact the carrier to claim a dispute or to place a tracer. We do not offer refunds or replacements for lost or stolen goods. If you require special delivery instructions, please indicate them at the time of your order.
Please contact VERT Scooters customer service at email@example.com for more information on returning an item. Thank you.